Degraded Web3 Performance

Incident Report for Tellie

Resolved

This incident has been resolved.

Posted Oct 06, 2022 - 15:44 UTC

Update

Closing the incident.

Posted Oct 06, 2022 - 15:43 UTC

Update

We have restored this service. You may create collections and mint NFTs now. Sorry for the trouble!

Posted Oct 06, 2022 - 15:43 UTC

Identified

We have narrowed down the issue to a network block skew error from one of the software packages we use in our application. We're working urgently on a fix and will update as soon as we know more.

Posted Oct 06, 2022 - 15:28 UTC

Investigating

We are experiencing a partial outage when creating collections and minting NFTs. Sorry folks! We are looking into the issue and will hopefully have it resolved soon.

Posted Oct 06, 2022 - 14:37 UTC

This incident affected: Web3.